If you want to configure your router, it’s necessary to find out important information. Internet connection technology, which your Internet provider uses, refers to this information type. Configuration parameters depend on connection type. For example, if ISP use Dynamic IP, you don’t need to change some additional parameters. Just choose Dynamic IP and Internet will be available.
Moreover, Internet Provider can bind your connection to MAC address. If it does that, Internet won’t work after cable connection and configuration in router’s panel, because your MAC address isn’t specified for ISP.
Let find out step-by-step.
Very important to understand, that router’s purpose is to get Internet connection and share it to your devices. To protect your router’s configuration from troubles, you should choose WAN Connection Type and set necessary parameters.
What if I choose incorrect connection type?
This is the most famous router configuration problem. You won’t have Internet connection if set incorrect connection type, but you could see wireless network in networks list. You will see message “No Internet Access”. Devices connected to the Internet using cable from router, won’t have connection too.
It’s easy to explain this problem. Your wireless router can’t connect to Internet Provider because of incorrect parameters.
How to find out what connection type is used by my Internet Provider?
Commonly, ISPs use Dynamic IP, Static IP, PPPoE, PPTP, L2TP connection technologies.
- Dynamic IP — the most convenient technology. It is used by most of the providers. You just need to connect cable to router to get Internet connection. It’s not necessary to configure additional settings. Just specify Dynamic IP, but it’s usually specified by default.
- Static IP — not very popular technology, because it’s harder to configure router. You should specify special IP address in configurations. This address will be provided by Internet Provider.
- PPOE — this connection type requires high speed connection, so if your ISP use this technology, be sure this connection is already provided by it. In router’s configurations it’s necessary to choose PPPoE, type credentials. You may also need to specify a static IP address.
- PPTP and L2TP — similar to PPOE protocol. You also need to type credentials, server address and sometime — static IP. If you used Internet previously, PC had special connection too and you started it.
So there are a lot of words, but no answer on question “How to find out what connection type uses my ISP?”. To do it, just call to your provider’s customer support and ask them. Enter on provider website and find here instruction how to configure router or find it in documents, which you get after connection.
Moreover, better to ask support about binding connection to MAC address and what MTU should be specified in router’s configuration.
If you’ve already known connection type and your IP isn’t dynamic, you need to find out necessary configuration parameters: login, password, static IP, server address. All this information usually specified in contract.
Does ISP bind connection to MAC address?
Most of the providers bind Internet connection to MAC address of certain network device. Every network card of PC or router has its own MAC address, which is saved by provider.
If your Internet Provider binding MAC address, you won’t able to use Internet after cable connection and configuration of your router, because commonly ISP store your PC’s MAC address — not router’s.
What should I do in this case?
If your ISP uses MAC address binding in its connection, you just need to clone MAC address in router’s configurations. It’s necessary MAC address of router to be the same as PC connected to the Internet.
Moreover, you can check router’s MAC address and say this MAC address to ISP’s customer support. Router’s MAC address can be found on backside of router.
Keys to successful Wi-Fi router configuration:
- Specify connection type and necessary configuration parameters which you can get from your ISP.
- Clone MAC address or say your router’s MAC address to ISP’s customer support.